The window of tolerance (a zone of emotional arousal in which we can function most effectively and safely) – it’s that margin of emotional temperature where you feel emotionally ok, low or high but not out of control; this window of tolerance can be smaller after a traumatic experience but it can be expanded in therapy; outside of the window of tolerance clients can present hyperaroused (on edge, angry, anxious) or hypoaroused (numb, not present, disconnected). So it helps to accept those emotional boundaries, connect with the person, listen carefully, make time to co-regulate with the client (pay attention to your feelings, ground yourself, your body will support this attunement).
Sylwia Korsak
Senior social media and digital wellbeing consultant, coach and counsellor. Founder of Voxel Hub.