

Personalised support
Some clients approach me with clarity - they know exactly what they need. If that's the case, this initial meeting helps me get the sense of you and assess your needs better.
However, sometimes it can be difficult to know what type of help is suitable. That's perfectly fine. I can help you identify your goals and ways I can support you in a cost-effective effective, sustainable manner.
Regardless of whether you are an individual or an organisation before I start to work with you, I would like both of us to have clarity on the delivery process. At this stage, we agree on ways of working together to help you reach your goals. We define the budgets, timings, expected results and rules of our collaboration.
You need to know what you are paying for. I need to know what is expected of me. We both need to know what is the best way of working together.
Some clients prefer short, one-off support or a pre-defined series of sessions. Other clients, especially larger organisations, prefer regular support in the form of a monthly retainer. In both cases, at this stage, I deliver my support.
If it's consultancy work it is possible that I might go away and come back to you with final results, as per our prior agreement. For retainer work, I also send you regular updates on my work. If it's training, coaching or counselling, we work together at this stage.
The final summary and recommendations are critical. I like to know that my clients understand the results of my work. Sometimes I might need to explain reporting terminology or meaning or stats in my reports. Sometimes you might ask for additional tips and recommendations.
In any case, it's important that at the end of our work you have a sense of clarity. It's also important for you to know how to nurture the impact of my work and continue applying the newly acquired knowledge for more sustainable, long-term results.
Portfolio

Testimonials

Liam McKinnon
“I have seen first-hand the huge impact of Sylwia’s coaching and consultancy. Working with Sylwia at a youth mental health charity, her kind nature coupled with vast experience of all things digital have enabled her to provide bespoke, tangible coaching to young professionals. This has, in turn, empowered them to clarify their career direction, harness their digital skills, and nurtured their confidence and skills in a really agile way”

Lilian Mahoukou
“Sylwia is passionate about social media/tech, ethics, social problems and learning more on new cultures. Her work at Global Voices is very inspiring and her capacity to develop genuine relationships is exceptional. If you’re looking for a multi-lingual and talented marketing professional, she’s the right person for you!”

Sondre Durand
“Sylwia is the perfect mix of attention to detail and attention to the human relationship. She is a natural-born leader. She is professional yet knows how to connect and motivate by using gentle persuasion and intelligently balanced psychology. Prompt, eager to assist, patient and ever willing to listen – it has been an immense pleasure working with and learning from such a dynamic, talented, curious and humble spirit.”

Gabriela Ehrlich
“Sylwia is both a wonderful person and an outstanding expert in social media. She is mentoring several people inside the organization and has run social media training events also for invited guests of the IEC. Sylwia is a valued member of the social media team of the IEC where she provides hands-on support, posting and blogging on topics that best illustrate our activities.
I warmly recommend Sylwia to any company who is looking for outstanding social media mentoring and support.”

Emma Summerscales
“Sylwia’s deep and broad understanding of social media allows her to tailor her service to her client’s individual needs. As well as this she has been friendly and supportive throughout my journey so far. I have a lot to thank her for.”
Recent blog posts
Voxel Hub March News
UWE Bristol – Mental Health Panel Discussion – “Switch it off” – the media, a global pandemic and its impact on us
What I’ve learned from hosting online entertainment in the pandemic
“How to Grow Your No.” – Map Review
Children and screentime – a quick guide to critical news consumption
All that we share
Popular Online Courses
Let's Stay Connected
Let's stay in touch. Talk to us on social media, send us your feedback, sign up for our monthly updates and freebies.